FAQs

Below, we've compiled answers to questions you may have about our NBA 50/50 raffle at the Bell Centre on October 6, 2024.  

 

Have more questions? 

Please contact us by email at fondation5050@canadiens.com. We will get back to you as soon as possible and will eventually add your question as well as our answer to the content of this FAQ. 

 

Who can participate? 

Participation is reserved exclusively to people who are 18 years of age or older and are physically located in the province of Quebec when purchasing tickets. You do not have to be a Quebec resident to participate; tourists who are only visiting can also take part in our raffles. Please note that our transactional website uses geo-fencing technology to ensure you are in the province, so make sure to enable location sharing on your device or browser to allow sale. 

 

How much do tickets cost?  

Here are the ticket packages for this raffle:  

  • Ten dollars ($10.00) for three (3) tickets 
  • Twenty-five dollars ($25.00) for twenty-five (25) tickets 
  • Fifty dollars ($50.00) for one hundred (100) tickets 
  • One Hundred dollars ($100.00) for three hundred (300) tickets 

I can’t buy tickets due to location issues. What can I do? 

In order to be permitted to purchase tickets, you need to allow location services on your device. If you are located in the province of Quebec and are experiencing issues, you may have previously turned off location sharing on your browser or device. Please follow the steps below to change that setting and allow the site to detect your location. 

On your computer: 

  1. Open Chrome. 
  1. At the top right of the window, click More and then Settings. 
  1. Click Privacy and security and then Site Settings. 
  1. Click Location and then select “Allow” in the drop menu. 

 

On your iPhone or iPad (iOS): 

  1. Open the Settings app. 
  1. Find and tap Chrome or Safari, depending on the browser you are using. 
  1. Tap Location. 
  1. Choose the option you want as your default setting (either “Ask” or “Allow”). 

 

On an Android phone or tablet: 

  1. Open the Chrome app. 
  1. To the right of the address bar, tap More and then Settings. 
  1. Tap Site settings and then Location. 
  1. Turn Location on. 

 

Troubleshooting steps for Microsoft Edge: 

If you're experiencing problems with location services when using the Microsoft Edge browser on Windows, it's probably due to the permissions related to geolocation access. To solve this problem, you can adjust location permissions in Windows system settings and Microsoft Edge browser settings. 

Troubleshooting steps : 

  1. Check Windows system settings :
  • Access Windows settings by clicking on the menu button and selecting the "Settings" icon. 
  • Access your privacy settings and click on "Location" in the left-hand sidebar. 
  • Enable location access by toggling the "Allow applications to access your location" switch. 
  • Review and manage application permissions, including Microsoft Edge and Maps. 

 

  1. If you're still having problems, check your Microsoft Edge browser settings:
  • Open the website in the Microsoft Edge browser on Windows. 
  • Access Edge settings by clicking on the three horizontal dots (or "More" menu) in the top right-hand corner of the navigation bar 
  • Scroll down to "Cookies and site permissions" and click on it. 
  • Under "Site permissions", select the website entry and click on "Reset permissions". 
  • Try to access the website again and make a purchase. 
  • Grant location authorization in Edge (if prompted) by clicking on the option allowing the website to access your location. 

 

What are the prizes that can be won? 

The 50/50 prize (winning prize) will consist in 50% of the gross revenue received from all tickets sold on each 50/50 raffle event.  

 

How can I purchase my tickets?  

You can purchase tickets for the raffle at 5050nba.evenko.ca until the end of the NBA game at the Bell Centre in Montreal on October 6, 2024. 

When purchasing tickets online, you must use one of the following types of cards: Visa, Visa Debit, Mastercard, Mastercard Debit and American Express are accepted. Other methods of mobile payment, such as Apple Pay, Google Wallet and Shop Pay, are also available.   

 

How will I receive my tickets?   

After finalizing your online transaction, you will automatically receive an email confirmation with your digital tickets attached. Make sure to enter your email address correctly with no errors when purchasing to ensure you receive your tickets. 

 

Where can I find the winning number and what happens if I win?   

The winning numbers and their associated prizes will be posted on the « Winners » tab at 5050nba.evenko.ca after the raffle. 

A member of the Foundation will also communicate with the winner by using the contact information provided at the point of purchase. If your ticket has the winning number, you can also contact us by email at fondation5050@canadiens.com with proof of your ticket. 

 

How much time does a winner have to claim the prize? 

A winner has fourteen (14) business days to claim the prize. The person holding the winning number will be contacted by a representative of the Montreal Canadiens Children’s Foundation as soon as the draw is completed. 

Each prize winner must provide the Montreal Canadiens Children’s Foundation with all information required by provincial gaming regulations. By claiming their prize, the winner gives the Foundation the right to publish their name and amount won. All prizes that remain unclaimed after fourteen (14) business days will revert to the Montreal Canadiens Children’s Foundation. 

 

What are the profits from the draw used for? 

Net profits from this 50/50 raffle benefits Montreal Canadiens Children’s Foundation, the evenko Foundation, Kids Help Phone and Basketball Quebec. 

 

What are my chances of winning?  

Chances of winning depend on the total number of tickets sold at the time of the raffle.  

 

How long does it take to receive my tickets?  

Tickets generally are sent to your email address within 5 minutes of ordering. Various reasons beyond our control, including a high volume of sales, could lead to there being a delay in the reception of your tickets. Make sure to enter your email address correctly with no errors when purchasing to ensure you receive your tickets. and check your spam and junk mail folders. If you still haven’t received your tickets within an hour of the transaction, please email us at fondation5050@canadiens.com. 

 

I think I misspelled my email address when I purchased my tickets. What do I do?  

If that happens, please contact us at fondation5050@canadiens.com with your full contact information. Make sure to include your full name and contact information so that we can track your transaction. 

 

Is the prize taxable and is the purchase of a raffle ticket tax deductible?  

Raffle winnings are not taxable in Quebec. However, no official receipt for income tax purposes will be issued for the purchase of 50/50 tickets, as set out by Canada Revenue Agency, because it provides the purchaser with a chance to win and is therefore not a charitable donation. 

 

Am I able to get a refund?  

All ticket sales are final. There will be no refunds issued to anyone for any reason. All tickets purchased and entered into the draw cannot be refunded, including if ticket purchaser made an error in selecting the package of tickets they wished to purchase.  

 

Can I gift my tickets?  

Tickets are non-transferrable. The prize will be awarded to the individual whose name appears as purchasing the ticket.